Cloud Apps and Services Won’t Manage Themselves. Now What?


Many businesses, from small startups to large enterprises, view the cloud as the cure to all business technology ills. If they just move all of their applications and services to the cloud, costs will drop, time spent maintaining IT will drop, everyone will be able to do their jobs better, and all problems will go away.

Some parts of this scenario are realistic, but they’re far from a guaranteed. If you don’t put enough thought into what you’ll move to the cloud and how those tools and services will be managed, you’ll just end up moving your problems offsite, making them more difficult to correct.

There are three realities of the cloud that organizations need to understand.

  • You can’t move every application to the cloud. In fact, many of today’s most widely used applications weren’t built to be moved to the cloud.
  • When you do move applications and services to the cloud, you typically sacrifice a certain level of control because you’re using a shared infrastructure. The tradeoff is that you can take advantage of lower costs and economies of scale.
  • The applications that you do move to the cloud won’t manage themselves. Someone needs to keep an eye on whatever is in the cloud and make sure it is working properly.

A managed service provider (MSP) enables you to outsource the management of your IT operations, including both on-premises infrastructure and cloud-based applications and services. Providing a valuable management tier between the organization and the cloud, an MSP can help determine what should be moved to the cloud, provide integration services to handle cloud deployments, and help you maintain control over those applications and services.

Managing and monitoring a complex network is a 24×7 responsibility that most enterprises don’t have the in-house resources to handle. However, network management is even more important when relying upon the cloud to conduct business. In a traditional data center, the focus is on the availability and performance of applications, server infrastructure and network devices. When the cloud is introduced, you also have to monitor the performance of your Internet service provider and cloud provider, and manage network traffic to ensure business goals are met.

An MSP relieves the burden of network management and monitoring from your IT staff and helps to optimize the entire environment, including the cloud. Remember, your cloud service provider is only obligated to provide services that are spelled out in your service-level agreement. Don’t assume your data and applications will be properly managed, backed up, secured, and available during a disaster. Let, your outsourced IT department, help you manage your IT infrastructure and operations so you can focus on running your business.