IT services, like the Internet itself, can tend to seem cold and unwelcoming — like dealing with an alien planet. But the truth is that the available services are so deep and broad — and the interactions between IT firms and customers can be so rich and efficient using online tools — that dealing with IT products is a very personable proposition these days.
People who live on- and off-line (specifically people who live with feet in both worlds on a daily basis) are adapting to new ways for personal contact to happen. That goes for friendships, Web-based 'friends', family, coworkers, and, key business relationships.
What may have seemed cold and unfriendly a few years ago (like an IM, SMS or even an email) can now be a high-touch communication. Social networking itself is getting warmer and warmer, as people continue integrating it into their lives and it fades from conscious attention — social networking behaves more like a transparent window linking people.
Our company uses new media (offering many services and product support from this website) in order to make our clients feel closer and more heard by us. Utility companies or providers of crucial services like IT can remain quite in step with customers who choose to interact with Web-based tools we supply along with every account.
We all are poised at the very brink of a 'critical mass' situation: computing that gave way to laptops has given way to mobile devices of all sizes. The future will give us wearable computers, which work in the background of our concentration, always helping.
Strange as it may seem, the rise of something like Tablet casinos shows the destiny of modern life: most things we used to enjoy in real space are now available on screens.
We're excited to help our clients meet this challenging new landscape by delivering exactly what their own customers expect in this day and age.