Support Center

IT support is critical to your organization. So is a support center.

Atlantic-IT.net’s support center is staffed by highly trained, certified and experienced personnel — they are not call-center employees. Our support center technicians are qualified to address all of the IT needs of small to midsized businesses.

Our support center service provides network connectivity support, PC and operating system support, Microsoft Office support, application access support, remote access support, printing support and any other customer-covered item. Atlantic-IT.net will accept requests for support from all of our clients’ employees, agents or vendors directly. This relieves the customer-designated contact(s) from having to act as conduits for all issues. Additionally, Atlantic-IT.net will support its clients’ employees when they are traveling or working remotely.

Atlantic-IT.net’s support center enables organizations to get the support they need immediately with no capital outlays or hiring costs. Our support center offers a number of options to meet specific needs. Organizations can opt to outsource first-tier support calls — the simplest end-user requests, such as password resets — or more complex third-tier support calls.

At Atlantic-IT.net, our consultants, engineers and technicians maintain top-level certifications and have won accolades from some of the leading vendors in the industry. Their knowledge spans the breadth of today’s converged voice and data technologies, providing you with a single, trusted source for end-to-end IT solutions and support.

Call today and learn why Atlantic-IT.net is the outsourced IT department for New Jersey, New York and Philadelphia businesses — (877) 936-3328.

Atlantic-IT Help Desk Brochure