DaaS 101: What You Need to Know about Desktop-as-a-Service

Traditional desktop maintenance and support have always been a costly and time-consuming source of frustration. Companies have long been looking for ways to increase efficiency, and with the emergence of BYOD (bring your own device), it has now become imperative for companies to reevaluate their desktop strategies.

The icing on the cake is the impending phase-out of Windows XP. In April 2014, Microsoft will “sunset” support for XP, which has been the foundation of PCs in the workplace for more than a decade. Companies need to decide how to migrate to Windows 7 or 8, and they need to decide quickly.

Virtual desktop infrastructure (VDI) has helped to alleviate these issues, but VDI can be challenging to deploy. Plus, the virtual desktops are still managed through an onsite data center, which requires a significant upfront investment for infrastructure and ongoing maintenance, monitoring and upgrades.

An emerging alternative is Desktop as a Service (DaaS), which is essentially cloud-based VDI. Virtual desktops are hosted, monitored, maintained and delivered by a cloud service provider, eliminating the need for onsite hardware and software. Users can access these desktops on any Internet-connected device.

The 451 Research Group states: “Interest in third-party DaaS is at a fever pitch, especially in light of increasingly complex and difficult-to-manage distributed desktop environments.” This is the result of the unique benefits that a DaaS solution brings to the table, including:

  • Reduced implementation and maintenance costs. DaaS allows companies to avoid the upfront capital expenses associated with VDI. The VDI infrastructure – and the costs associated with it – moves offsite to a cloud service provider and is accessed for a monthly fee.
  • Fast, easy deployments. Instead of researching, purchasing and installing in-house IT infrastructure, and finding qualified IT professionals to manage it, companies simply need to find a service provider they trust to deploy, manage and maintain a DaaS solution. Because DaaS is cloud-based, it’s possible to try this type of solution before committing to full implementation.
  • Flexibility and mobility. With DaaS, virtual desktops are hosted in a remote data center, linked to a company network through a private connection, and available from any computer or mobile device – anywhere, anytime. With an increasingly mobile workforce, DaaS helps users stay connected and productive.
  • Simpler maintenance, support and security. Forget about keeping hardware, software and apps up to date, backed up and secure. With DaaS, this burden now lies with the cloud service provider. Updates happen automatically, new desktops are made available quickly, and availability is maximized.

If you’re looking to improve your business model to reduce costs, provide mobile workers with greater flexibility, and simplify the management of IT infrastructure, contact us to learn more about our cloud-based DaaS solution.